FAQs covered in this article
- How can I help my team adapt to using the digital portal?
- How can I reinforce the new tool?
- How to integrate the portal into everyday work?
How to support your team
Continuous check-ins and training
Regularly check in with your team to offer support and ensure they're comfortable using the portal. Tengiva provides additional resources and support to help with training. Whenever necessary, you can contact your account representative or refer to this Help Center for answers to your questions.
Highlight the portal’s benefits
Demonstrate specific ways the portal supports their work, such as real-time inventory checks or generating quick product links to send to clients. Reducing time spent on daily sales tasks like emails and calls can help your team focus on higher-value activities, improving efficiency and helping them do their work better.
Reinforcing the portal’s importance
Set clear expectations
Make it clear that the portal is the main tool for events, meetings, and product management, and should be used consistently across all activities.
Lead by example
Ensure that management actively uses and promotes the system. When leadership consistently relies on the tool, it reinforces its importance and encourages the rest of the team to follow suit.