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Managing production order requests & quotes

FAQs covered in this article

How do I manage production order request?

How sales rep can leverage the production orders during trade show or in-person meeting?



From a quote to a production order

 

Navigate to Commerce > Production requests & quotes

 

Here, you will see a list of all quote and production requests. To view more details, click on any request to see the single order details.

  1. On the quote page:
    • You will see all the details of the client’s quote request, including documents attached to it.
    • You can approve the quote or send messages to the client directly through the platform.
    • You can edit the production request (e.g., the products listed) or remove products from the quote if necessary.
  2. Turning a quote into a production order:
    • Once the quote is approved, the system will notify you within the quote page that it’s ready to be converted into a production order.
    • You must simply click on “Create production order” button on the top right of the quote page.
    • After conversion, the production order page will show all the necessary information for preparing and shipping the orders.
     
    Production requests and quotes - All

Note: Payments for production orders are not processed through Tengiva

 

Leveraging production orders during trade shows and in-person meetings

  • Display quotes in real-time: Review and present quotes with clients on the spot during trade shows or meetings.
  • Make live adjustments: Easily adjust product details, quantities, or pricing based on client feedback.
  • Follow-up with quotes: After the meeting, clients can instantly access the finalized quote when they return to the office for final approvals.
  • Convert to production order: Once the client approves the quote, you can immediately convert it into a production order, ensuring quick and seamless sales process.