FAQs covered in this article:
What information do buyers see on my product page?
How do buyers find my products?
Can buyers request samples?
How do buyers place orders?
What types of orders can be placed?
What buyers see on your product page
Each product page helps buyers evaluate your textile before making a decision. The page displays the information you provide when uploading and reviewing a product.
Here’s what it includes:
Technical specs: Composition, width, weight, finishes, certifications, etc.
Pricing & minimums: Per-unit pricing, MOQ, and any available discounts.
Availability: Real-time stock or production lead time.
Sample orders: Buyers can request a swatch directly from the product page.
How buyers reach your products
Buyers can access your product in several ways:
Browsing a marketplace.
Searching by keyword or filter.
Using a direct link to a product or collection you’ve shared with them.
How buyers place orders
Visit a product page.
Buyers reach your product through the marketplace or via a shared link.
Request a sample (optional).
They can request a 14 x 25.5 cm swatch before buying.
→ Want more details? Read How does the sample swatch service work?
Choose an order type.
Inventory order: For in-stock products, processed immediately.
Production order: For made-to-order items. Buyers send a request; you respond with pricing, MOQ, and delivery time.
Place the order.
Buyers confirm the details and pay securely through the platform.
Track and fulfill.
You’ll be notified of the order, and the buyer can track progress on their order page..
