A quick overview of how fees, payments, and terms work when using Tengiva’s technology.
FAQs covered in this article
Do I have to pay a percentage of my sales to Tengiva?
Are there any hidden or extra fees?
Is there a hosting fee to use the platform?
Can I set my own prices and sales terms?
Who owns the relationship with the buyer?
Who processes payments from buyers?
Are there any payment processing fees?
Can I invite multiple users from my team without extra cost?
Who handles questions or disputes from buyers?
An overview of fees & payments
What you need to know | Details |
No GMV-based fees | We don’t take a percentage of your sales. You keep 100% of your price. |
No extra fees | No fees will ever be deducted from your product price. |
No additional hosting fees | Hosting and platform access are included. |
You set your prices | You decide your product prices and terms. Buyers agree to them directly. |
You own your sales deals | You’re fully in charge of your relationship with the buyer. We just help the transaction go smoothly. |
Payments go through Tengiva | We collect and process payments for you, then transfer the money to your account. |
Processing fees are fully paid by the buyers | Bank transfer, currency conversion, or credit card fees may apply depending on the payment method. This will only be charged to buyers on top of your product price. |
Unlimited users | No charges per user, you can invite your whole team for a better platform experience. |
Support and disputes
As the seller, you’re responsible for handling questions related to:
Delivery timelines
Product specifications and performance
Any other sales-related communication
Tengiva does not act as an intermediary in these transactions. However, the platform provides all the tools you need to manage communication and orders with ease.
To learn more about fees, payments, and terms of service,
