FAQs covered in this article
What is the difference between individual and business accounts?
What features are included in a business account?
Can I source with an individual account?
What type of account can I use to collaborate with my team?
Overview
When you sign up as a buyer, you’ll choose between an Individual or Business account. Both let you browse, request swatches, and place orders, but their tools and structure are different. The right option depends on how you work and whether you source individually or as part of a team.
Feature | Individual Account | Business Account |
Who it's for | Freelancers, independent designers, or anyone sourcing on their own | Brands, studios, manufacturers, or procurement teams with shared sourcing needs |
Marketplace access | Can use the same account across multiple marketplaces | Same as individual accounts |
Ordering | Place regular inventory (stock) orders | Place regular orders and request production orders |
Swatch requests | ✔ | ✔ |
Team collaboration | ✘ | ✔ Invite and manage multiple team members How to invite my team |
Direct supplier messaging | ✘ | ✔ From within your account dashboard (for production orders and quote requests) |
Reporting and analytics | ✘ | ✔ |
Customer support access (24/7 AI Messenger support + Help Center + contact with representatives) | ✔ | ✔ |
